Question 1

How long does it take to receive a reply?

Accepted Answer

We typically respond within 24–48 hours on business days. Most inquiries about licensing, billing, and technical usage are answered the same day.

Question 2

Can I request new components or features?

Accepted Answer

Yes. You can submit feature requests through the contact form. We regularly add new Tailwind and React components based on user feedback.

Question 3

Do you offer technical support for React or Tailwind integration?

Accepted Answer

We provide support only for issues related to our components themselves. We do not offer assistance with project-specific integrations, frameworks, or custom implementation.

Question 4

Can I get an invoice or update my billing information?

Accepted Answer

Absolutely. Just send us your order email and company details, and we’ll provide an invoice or update your billing information as needed.

Question 5

I can’t access my components after logging in. What should I do?

Accepted Answer

If you’re having trouble accessing your components, make sure you’re logged in with the same email used during purchase. If the issue continues, contact us and we’ll restore your account access or fix any login problems.

Question 6

Do you offer refunds?

Accepted Answer

We provide refunds in special cases—such as accidental duplicate purchases or technical issues that cannot be resolved. Contact us with your order details so we can review your request.

Get in Touch with UtilityUI

Frequently Asked Questions